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Writer's pictureThirteen

We don’t listen

Everyone talks about the importance of listening. In addition, there are books and courses which speak about the various types of listening.


From the Essentials of Theory U by Otto Scharmer, there are four types of listening.


  1. Downloading: It is to listen from habit, thereby confirming your existing biases. It is to listen selectively to reinforce your current understanding of subjects.

  2. Factual: To listen from outside. To know facts and details. It is also to be open to get confronted with new knowledge.

  3. Empathic: To listen from within. To understand other person's world .

  4. Generative: This is what is called as listening from the ground. It is to hold the space for something new to happen.

All said, the truth is we still do not listen.

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